Web Production → Content Ops → AI Automation
I am the person people ping when things don't work.
Selected transformations

Hello
I'm Jon. Twenty years at Microsoft and XBOX, keeping things running smoothly. Lately I've been redoing them to run themselves.
Web production, content operations, and now Copilot agents and AI adoption programs. I'm looking for a team rethinking how content ops works.
More about me →What I do
Automate content pipelines
Find the repetitive work everyone tolerates and make it easier: publishing, localization, review.
proof:30 min → 3 min · 3 → 30 languages
Build AI agents & tools
Copilot agents, workflow automations, local-LLM tools. Small systems that catch errors early and do the boring bits.
proof:a job board that ranks itself
Teach teams to use AI
Former teacher. Programs and sessions that turn AI curiosity into shared team practice, and teammates into people ready for their next thing.
proof:a cross-team room that teaches itself
Ship web content at scale
Web production end to end: CMS architecture, publishing pipelines, campaign launches, front-end care.
proof:20 years at XBOX & Microsoft
Selected work
xbox app for pc
Localization Pipeline
Rebuilt the localization pipeline, cutting production turnaround from 30 minutes to 3.
m365 copilot agent
Copilot Review Agent
A custom Copilot agent that reviews localization quality before errors ever propagate downstream.
cross-team program
AI Explorers
A cross-team session where practitioners teach each other, sharing real-world uses of emerging tech.
Open to work
Got a manual process worth automating?
I'm looking for Web Production, Content Ops and AI-automation roles: contract or full-time, Seattle or remote-US.